We deliver cutting-edge, reliable, and budget-friendly facility services. With a diverse portfolio spanning the NY Tri-State area, we are dedicated to optimizing your workplace environment. Serving corporate, financial, educational, healthcare, industrial, and entertainment sectors, POC maintains over 2.5 million square feet of space for our clients.
WellnessClean™ is an accredited program supported by GBAC Standards, revolutionizing conventional cleaning practices with a sharp focus on enhancing building occupants' health, safety, and overall well-being. It signifies a profound evolution and steadfast commitment to our culture of prioritizing People First™, regardless of the health and safety challenges we encounter.
Our cloud-based system, FACIL360, streamlines work orders and quality assurance processes, resulting in decreased response times and heightened accountability. It grants our clients a comprehensive 24/7 dashboard view of asset conditions, reports, and periodic schedules from every angle.
To exceed client expectations with cleaning services tailored to each facility's specific needs — and to build lasting relationships founded on trust, reliability, and the highest standards of cleanliness.
To be the leading provider of cleaning solutions, setting the standard for excellence in our industry — recognized not only for the quality of our work, but for our commitment to innovation, sustainability, and community engagement.
Integrity, reliability, and excellence are embedded in everything we do. Through teamwork, continuous improvement, and environmental responsibility, we strive to make a positive impact on our industry and the communities we serve — while upholding the highest ethical standards and ensuring the utmost satisfaction of our clients. That dedication is what makes POC the trusted partner of choice for every cleaning need.
Since our humble beginning in 2007, it has been our mission to provide our clients with the most innovative cleaning techniques, materials, and technology for each facility's unique custodial needs. POC Facility Solutions are reviewed and tested with the latest industry standards to ensure optimal performance and client satisfaction.
Recognized as a leading provider of facility services in the NYC Tri-State area, POC Commercial Cleaning Solutions offers a wide range of custodial services. Our qualified and professional workforce combined with proven methodologies and the latest technology, enables us to provide industry-leading service levels while allowing us to reduce operating costs and increase labor efficiencies.
Our corporate culture consists of integrity, accountability, teamwork, and improvement. We build value through our many years of experience and the multi-faceted services we perform. POC Commercial Cleaning Solutions is an innovative company with traditional values and a philosophy to listen, respond, and improve.
Since 2007, it has been our commitment to provide clean and safe environments for building occupants supporting our pledge to put People First™. This dedication to building wellness creates environments where building occupants can be more productive, while also extending the life of building assets. POC has developed and implemented FACIL360, a customizable, innovative approach to commercial cleaning that focuses on efficiencies, sustainability and overall building wellness.
With nearly two decades of specialized expertise in commercial janitorial services, we've developed a comprehensive methodology focused on enhancing productivity, efficiency, and safety. Our tailored processes and procedures prioritize the protection of your building assets and occupants. Our approach is meticulously crafted to uphold both building safety standards and cleanliness mandates while also adhering to budgetary constraints.
We harness cutting-edge technologies to enhance safety and streamline operations. Our commitment to innovation drives us to constantly explore, evaluate, and implement advanced chemicals for better performance, equipment that prioritizes safety and efficiency, and platforms and interfaces that foster transparency for both employees and clients.
Our dedication to prioritizing People First™ is reflected in our steadfast commitment to attracting and retaining team members. In conjunction with this dedication, we consistently develop training initiatives tailored to our staff, emphasizing safety protocols to ensure a healthy and secure environment, while also optimizing efficiency.
We prioritize the well-being and safety of individuals and are acknowledged as industry frontrunners in promoting facility wellness. Tailoring our approach to align with client needs and CDC guidelines, we craft bespoke plans. Additionally, we incorporate sustainable chemicals and cleaning methods to fulfill LEED standards as necessary.
FACIL360 serves as our cloud-based platform, offering an all-encompassing solution for service requests, work orders, preventative maintenance, and account management. Empowering our clients, this system enables effortless access to periodicals, instant service requests, and real-time inspection data review.
Our methods enable us to aid facility management and procurement stakeholders in overseeing and enhancing expenditures. Through our strategic utilization of cutting-edge automation, digital tools, and industry knowledge, POC is strategically positioned to support your savings initiatives.
FACIL360 is our integrated facility program — one name for the three things that power every POC account: a specialist team-cleaning methodology, a cloud dashboard for work orders and inspections, and managed facility supplies. The methodology refines and elevates the traditional zone-cleaning approach, integrating fail-safe procedures and advanced techniques to optimize productivity and uphold superior standards in janitorial service delivery.
Nightly Janitorial Service: Complete after-hours cleaning on a documented schedule — dusting, vacuuming, mopping, and detail work throughout your facility.
Restroom Sanitation & Restocking: Full disinfection of fixtures and touchpoints, with consumables restocked and dispensers cleaned and maintained.
Trash & Recycling: Collection, removal, and liner replacement across the facility, with organized recycling handling.
High-Touch Disinfecting (WellnessClean™): Scheduled disinfection of door handles, switches, rails, and shared equipment following GBAC-aligned protocols.
Floor Stripping & Waxing: For vinyl, tile, and other hard floors — old wax removed, surface deep-cleaned, and a fresh protective coat applied for lasting shine.
Carpet Care: Steam cleaning, shampooing, and spot treatment that remove stains, odors, and embedded dirt — plus grout cleaning and other specialized floor treatments.
Windows & Glass: Interior glass, partitions, and entryways cleaned streak-free, with scheduled window programs available.
Day Porter & Emergency Response: On-site daytime support, event setup and breakdown, spill response, and rapid cleanup when the unexpected happens.
Based on the total square footage of the building requiring cleaning.
Tailored for each specialist according to engineering standards.
With associates, union representatives, and building occupants to discuss FACIL360 and its impact on cleaning operations.
To associates for one, some, or all cleaning specialist positions.
Preparation of tools, supplies, and equipment in advance.
Over a 5-day period to facilitate a seamless transition.
Thorough training is essential for every associate as they familiarize themselves with their designated responsibilities. Following a facility-specific planning meeting, comprehensive step-by-step training videos in both English and Spanish, are available for viewing. Subsequently, a supervisor will guide the associate through the program and tasks. Associates are expected to demonstrate their cleaning skills and pass a brief exam for each specialist position. Support is extended during the implementation phase to ensure proficiency, with additional training offered as required.
Training lies at the heart of our successful quality maintenance program. Our goal is to cultivate the most proficient Custodial Specialists in the industry. Rather than aiming to train each employee in all cleaning tasks, we specialize their training to focus on specific responsibilities. This targeted approach allows our employees to excel in their assigned duties, fostering higher levels of proficiency.
Given our diverse clientele portfolio, POC ensures that all employees undergo comprehensive health and safety training covering relevant topics, with annual refresher courses thereafter.
The following details the training programs mandatory for all new employees before their deployment to any workplace. While achieving customer satisfaction is our ultimate aim, prioritizing the health and safety of our employees is paramount given the nature of our services.
Additionally, site-specific health and safety training is provided based on client requirements or job specifics. If needed, employees may attend training programs offered by external companies, with documentation maintained for all training undertaken.
So your employees know who we are. POC is dedicated to promoting health and wellness within your facilities while prioritizing the safety and well-being of your personnel through our enhanced team member protocols. This visual reassurance for facility occupants entails having on-site visuals available at all times during operational hours.
Our team members undergo third-party certification in our rigorous training programs and are identifiable by wearing specialized uniforms indicating their certification status.
Increased visibility for building occupants assures enhanced cleaning protocols.
Uniforms tailored to the WellnessClean™ program.
A medically inspired design, further emphasizing our focus on cleaning for health.
Communication materials, such as desk cards.
Facility signage is strategically placed throughout the premises to reinforce safety measures and communicate the elevated cleaning and disinfection procedures in place.
The FACIL360 dashboard puts our program at your fingertips — track work orders, inspections, and schedules in real time, from any device, with full transparency for both our internal team and your staff.
FACIL360 is our best in class self-auditing tool that allows our team to reduce response time as well as increase both productivity and accountability to provide seamless and transparent service.
As a leading provider of comprehensive facility solutions in the NYC Tri-State area, having a well-organized operational team is crucial. This structured setup enables us to effectively address the unique service requirements of each facility. Below, you'll find descriptions of responsibilities tailored to directly support your account.
In charge of daily cleaning duties and periodic tasks.
Oversees and evaluates the performance of Custodial Specialists, providing guidance, training, and addressing complaints to resolve issues effectively.
Responsible for strategizing and implementing all operational activities within a specific regional geographic area.
Evaluates the performance of Custodial Specialists, provides training, and handles complaints to resolve issues effectively.
Manages all company operations while participating in the review of operational functions & procedures.
Oversees day-to-day aspects throughout the company.
The Transition Plan will commence promptly upon contract award. The Transition Plan Management Team will comprise the following individuals:
The Transition Plan Management Team will craft a plan tailored to your specific needs, ensuring effectiveness and efficiency. The Transition Plan will outline the following elements:
Our forward-thinking approaches tailored to your facility commence over four weeks prior to our arrival. Presented below is a sample timeline outlining the weeks preceding the initiation of a new contract.
Initial meeting with all relevant departments:
Establish accounts in CRM.
Upload scope of work (SOW) and periodicals onto FACIL360.
We begin by identifying the specific requirements for each cleaning team based on the client's needs and preferences. Our recruitment process involves targeted advertising, job postings, and leveraging both online platforms and local networks to attract qualified candidates.
We carefully screen applicants to assess their skills, experience, and suitability for the role, through interviews, reference checks, and background screenings. We prioritize candidates with relevant experience, strong work ethic, and a commitment to excellence in service delivery.
Assess storage facilities at each location, evaluate equipment inventory.
Establish budgets and secure executive approval, implement time and attendance reporting system.
Assess recruitment outcomes and initiate hiring procedures for all staff members, handle paperwork processing, conduct background checks, and review documentation. Based on outcomes, finalize staffing decisions, order uniforms, and arrange for ID badge photos.
Procure equipment and supplies, coordinate delivery and distribution of all equipment, uniforms, and supplies.
Finalize purchase orders and confirm vendor delivery dates.
Confirm staffing assignments, collect uniform sizes, and complete ID badge photography.
Order equipment and supplies, manage delivery and distribution. Arrange installation of chemical dispensers system, review scope of work, and upload periodical work into FACIL360.
Conduct the initial training session and site orientation meeting. Distribute uniforms and ID badges, and train employees on the time and attendance reporting system.
On-site training for the FACIL360 team (scheduled for one month post-commencement), finalize building setup, and gather all necessary keys, card access, and alarm codes. Initiate regular cleaning services.
Identify initial staffing and their respective positions.
Conduct position-specific job duties analysis.
Conduct observational walkthroughs for each routine across all shifts.
Evaluate routines in comparison to the current scope of work.
Review the hours of service currently scheduled for staff.
Analyze building/campus occupancy throughout all times.
Define campus hot/neutral/cool zones based on sensitivity.
Establish routine-specific positions:
- Assign restroom technicians.
- Assign trash technicians.
- Form initial teams from the remaining staff.
FACIL360 is a comprehensive approach that identifies opportunities to achieve cleaner, healthier, safer, more productive, and more sustainable facilities. Through an in-depth analysis, we will uncover areas of improvement throughout the building and deliver impactful solutions that will create a better place for people to work, live, play, and take pride in. It's a partnership between POC Commercial Cleaning Solutions and you to holistically evaluate and take actionable steps to create a clean and green environment at the total lowest cost.
Unmanaged cleaning: corners cut, equipment neglected, nobody checking.
Every clean inspected and time-stamped — documented nightly in FACIL360.
Under FACIL360, POC manages the full range of supplies and equipment your facility depends on — sourced, stocked, and maintained as part of our service, across eight categories:
Cleaning, sanitizing, and disinfecting chemicals · cleaning tools and accessories · cleaning equipment
Receptacles and liners · cleaning carts and utility trucks · drain care products
Cleaning, sanitizing, and disinfecting chemicals · floor finishes and coatings · carpet care cleaning chemicals · cleaning tools, accessories, and equipment
Restroom fixtures — autofaucets, autoflushers, water-free urinals, and other accessories · restroom partitions · building signage · light fixtures and lighting
Entryway matting systems · microfiber cleaning tools and accessories · high filtration cleaning equipment · low or no VOC cleaning chemicals · drain care
Other building maintenance cleaning accessories · microfiber, laundry chemicals, and supplies · foodservice disposable products · packaging products
Hand soap and sanitizers · paper products · dispensing systems
Consultation and expertise to assist with facility care workflow and efficiencies · standard operating procedures, procurement, preventative maintenance plans, and business reviews
Every POC account is documented — inspections, work orders, and photo records through FACIL360. Here is the kind of difference our teams deliver, from daily service to full restorations.
Stainless steel sink restored to a like-new finish — buildup and staining fully removed as part of scheduled deep cleaning.
A K-12 classroom reset overnight — floors cleared and cleaned, furniture aligned, and the room ready for students by morning.
Requests go straight into FACIL360, get routed instantly, and never fall through the cracks — with status visible to you in real time.
Inspections, photo records, and QA scores mean the clean you get in month twelve matches the clean you got in month one.
Background-checked, uniformed, specialist-trained associates who know your facility and follow its rules.
